Our Service Professionals Make the Difference
Your carpet or upholstery cleaning is only as good as your service provider. That’s why we combine highly trained, trustworthy professional carpet cleaning technicians with our powerful carbonating cleaning method to deliver a “WOW” level of professional cleaning services to you and your family.
Our professional technicians receive a level of training that is unmatched in the cleaning industry. Our technicians spend extensive time in training before being entrusted to perform professional cleaning services in your home or workplace. Our professionals are then well equipped to identify, evaluate, meet and exceed all of your carpet, upholstery and leather cleaning needs.
Certification and Training
Our technicians stay on the cutting edge of the carpet cleaning industry by participating in annual training and receiving required certification. This way you can be confident that our professionals are experienced in servicing a variety of types of fabric and provide appropriate care for even the finest carpets, rugs and upholstery.
Master Technician Certification
Our technicians that are 5-Star Certified receive the title of “Master Technician.” The Master Technician program ensures that technicians are trained in the latest carpet and upholstery cleaning technology for expert cleaning, stain removal, pet urine odor removal, customer service, trustworthiness, and more. A Master Technician represents the finest tier in carpet cleaning service.
Institute of Inspection, Cleaning and Restoration Certificate (IICRC)
In addition to superb training, many technicians have received additional training by obtaining the Institute of Inspection, Cleaning and Restoration Certificate for added knowledge about carpet cleaning, area rug cleaning, leather cleaning and other specialty services.
Recognizing the Best Local Service Providers
The prestigious President’s Award recognition is awarded annually to those operators who meet a high set of standards within the Chem-Dry system and are selected from a set of criteria that showcases the operator’s commitment to delivering customer satisfaction through cleaning solutions.